Embedded Files
PRODUCT DESIGN • RESEARCH
INTRODUCTION
Honeywell Asset performance management (APM) is a strategic approach to managing a company's most valuable assets, such as buildings, industrial assets and equipment and software. APM helps organizations monitor, assess and maintain their assets, and aims to improve their performance, reliability, availability, and maintainability. APM can help reduce downtime and the cost of ownership.
APM solutions combine software and asset management best practices, and include capabilities such as data capture, integration, visualisation and analytics.
MY ROLE
Responsible for research, conceptualisation, design, user testing and delivery of key modules and feature areas.
TEAM
2 Designers, 2 product manager,
1 technical product owner
TIMELINE
Jan 2021- June 2021
Organizational growth over time often results in the expansion of industrial facilities, consequently increasing the frequency of asset breakdowns and creating bottlenecks in the production process. These challenges lead to a reduction in overall production efficiency of an industrial plant.
OVERVIEW OF APM MOBILE EXPERIENCE
PROBLEM STATEMENT
Honeywell APM application, originally designed for desktop usage, did not seamlessly integrate into the workflow of maintenance managers. This resulted in users being disconnected from work updates while conducting their daily rounds, coordinating with plant operations and supervising maintenance procedures. How might we ensure user stays updated on real time progress of ongoing maintenance activities?
USER
A Maintenance Engineer (Manager)
A maintenance engineer is responsible for the continuous running of equipment and machinery in industrial settings. Using computerised system, they oversee routine maintenance and organise repairs.
PROCESS
A day in the life of a Maintenance Engineer
USE CASE
Identifying and prioritising User jobs
A comprehensive list of user jobs for mobile were framed. This step in UX process helped me identify and prioritise use cases and user expectations for desired experience.
Page updated
Google Sites
Report abuse